The Smoke Purifier Won't Work
Updated Dec 21,2023
Updated Dec 21,2023
This article applies to:
D1 and D1 Pro
Smoke Purifier
 

Issue Description

When you are using the smoke purifier, if you've connected the power cable and turned it on but it won't work, please refer to this article for troubleshooting.

 

#1 Check the Input Voltage

Check the label on the purifier and make sure the input voltage suits your local supply voltage.

If the voltage doesn't match, stop using it immediately and contact tech support for advice.

smokepurifier_label.png

 

#2 Check the Power Cable

Get a multimeter and test the power cable.

If there is no voltage or it's not the same as the local voltage, please contact tech support for advice.

smokepurifier_multimeter.png

 

#3 Check the Fuse

Take the fuse off the purifier and check if it's blown.

Replace the fuse with a new one according to the below video. 
[Video] Replace the Fuse for the Smoke Purifier

smokepurifier_fuse_blown.png

 

If None of the Above Works

If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.

 

Preview
Was this page helpful?
0 out of 1 found this helpful
Help Ticket
Use this help ticket to submit your issue. We will respond within 1 business day
Submit a Ticket
Help Ticket
Use this help ticket to submit your issue. We will respond within 1 business day
Submit a Ticket
xTool Logo

Contact Us

Submit a Ticket
🇺🇸+1 (888) 528-2293
Service Live Chat

Copyright © 2025 xTool All Rights Reserved.