User

Rustin

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Total activity 880
Last activity
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Activity overview

Latest activity by Rustin

  • Rustin created an article,

    The Smoke Purifier Doesn't Work for F1

    Issue Description If the smoke purifier doesn't work during the process, it is likely related to a failure in the firmware. Refer to the following steps to troubleshoot. #1 Check the Top Cover If t...

    • Rustin
    • Updated
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  • Rustin created an article,

    Smoke Exception for F1

    Issue Description You may find the usual odor during the process. It may happen to clogged cartridges or installation faults. Refer to the following steps to troubleshoot. #1 Check the Cartridge Ch...

    • Rustin
    • Updated
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  • Rustin created an article,

    How to Solve the problem of the Blue Laser Not Focusing on the Center of the Material Under Chuck Mode for F1

    Issue Description If you find the blue laser can not focus on the center of the processed cylinder when using the chuck to hold it. It is likely because the chuck is not installed on the holder pro...

    • Rustin
    • Updated
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  • Rustin created an article,

    How to Solve the Problem of Rotary Attachment Interfereing with the Right Side of Z-axis for F1

    Issue Description When moving the rotary attachment left and right, you may find it is stuck by the right side of the Z-axis. This is caused by its structure. Refer to the steps below to troublesho...

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  • Rustin created an article,

    How to Solve the Problem of Rotary Attachment Tilting for F1

    Issue Description If the rotary attachment is unstable and tilted, it is likely due to a lack of support from the side pivot points. Please refer to the steps below to troubleshoot. Solution Remo...

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    • Updated
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  • Rustin created an article,

    Information That Users Can Provide for M1 Troubleshooting

    Here is some information that you can help us troubleshoot. #1 Software Version You can follow the instructions below to find out your software version: Click the "Settings" in the top left corner....

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    • Updated
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  • Rustin created an article,

    XCS Can't Find the Device Through Wi-Fi

    #1 Check the VPN Software Exit VPN and try again. #2 Bad Wi-Fi Signal Try another Wi-Fi environment where the signals are strong enough. #3 Check the Wi-Fi Name and Passwords Make sure the Wi-Fi...

    • Rustin
    • Updated
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  • Rustin created an article,

    XCS Can't Find the Device Through USB

    Issue Description After connecting the machine to the computer via the USB cable, the machine's name can't be found in the device list. If you encounter the above issue, please follow the steps be...

    • Rustin
    • Updated
    • 1 follower
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  • Rustin created an article,

    Information That User can provide for P2 Troubleshooting

    Here is some information that you can help us troubleshoot. #1 Software version You can follow the instructions below to find out your software version: Click the "Settings" in the top left corner...

    • Rustin
    • Updated
    • 1 follower
    • 0 comments
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  • Rustin created an article,

    xTool F1 Won't Power On

    Issue Description Sometimes you may find the device won't power on even if the power cable is plugged in and the power switch is pressed. This could also happen to a brand-new machine if you jus...

    • Rustin
    • Updated
    • 1 follower
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    • 0 votes