The Blade Won't Cut

    Article author
    Cecilia Fang
    • Updated

    Issue Description

    The blade cut function won't work properly, and the screen shows there is no file to be processed or there is no cutting effect on the processing material.

    #1 Check the File Format

    Launch a vector file and try again.
    Note: The blade cut function only applies to vector files in dxf and svg formats. Bitmap images in jpg and png formats are not supported.

    #2 Check the Installation of the Blade

    The blade is not installed on the machine before it is delivered. You need to install the blade before use by referring to the manual guidebook.

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