Why the Laserbox can not cut thtough the official material

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support
  • Updated
There are two possibilities could cause this.
Firstly ,We need to upgrade the software to latest version. Please click below link to download it and install it.
 
1: the laser light path has a deviation ,this could cause the power to the material decrease.
for this you could refer to below to check it.
step 1:Please try to cut a square on the left upper corner to see if the material could be cut thtough.
mceclip1.png
step 2: Cut a square on the right upper corner ,Then compare this two effect of cutting.
mceclip2.png
Analysis: If the basswood could be cut through on the left side ,but can not be cut through on the right side, then there must be a deviation in the light path.
Solution:Please refer to below  link to calibrate the light path :
https://support.xtool.com/hc/en-us/articles/1500011537042-Light-Path-Calibration-Tool
Attention:
The Laserlauncher tool could be download at the bottom of below link.
https://support.xtool.com/hc/en-us/articles/1500011537042-Light-Path-Calibration-Tool

               
2: Unclean lenses also could cause this condition.
You could refer to the video link to clean the lenses.
Notice:
1.Lenses need to be cleaned regularly,
2.Cleaning lens cycle time depends on the length and frequency of the machine used

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