This article applies to:
D1 and D1 Pro
If you are using Lightburn to operate the machine, and the engraved image gets distorted or stretched out of shape, please refer to this article for troubleshooting.
Check the Rotary Setup Parameters
Please refer to the picture below to set the correct parameters. Or, check out this documentation from Lightburn for details: https://docs.lightburnsoftware.com/Rotary-GRBL.html
If None of the Above Works
If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.