Firmware Upgrade Gets Stuck at 3%
This article applies to:
D1 Pro with all laser modules,
Operating with XCS on a Mac computer with an M1 or M2 chip.
When you try to upgrade the firmware of your machine with XCS via a USB connection, the progress may get stuck at 3%. If so, please follow the below instructions for a fix.
Note: A Windows computer with a USB connection to the machine is immune to this issue.
#1 Switch to Wi-Fi Connection
Right now this issue should only affect devices connected by USB. Change to a Wi-Fi connection and try again in the XCS to upgrade.
#2 Long Press the Boot Load Button
If you don't have Wi-Fi, or just prefer to use the USB connection anyway, try this. When the firmware upgrade gets stuck, long press the boot load button until the whole upgrade is complete.
#3 Upgrade Using a Windows Computer
If you've tried the above and nothing works, please upgrade your firmware on a Windows computer using XCS.
If None of the Above Works
If you have followed the instructions above and the issue is still not resolved, please read the article in the link below, collect the troubleshooting steps you have taken, and contact xTool tech support for further advice.
Stuck at 3% on a windows computer, they are not immune
Stix & Drones thanks for the feedback. A ticket has been created regarding this inquiry.
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