Troubleshoot XCS Error Code for xTool P2 Series
Updated Oct 23,2024
Updated Oct 23,2024

Issue description

When you use the xTool P2 laser machine, if an exception happens, you'll see an error code pop-up window in the XCS (xTool Creative Space) Software. In this article, we list the error codes and the guide for reference.

 

Error code: Z-axis driver exception

Please refer to this guide for troubleshooting.

 

Error code: U-axis driver exception

Please refer to this guide for troubleshooting.

 

Error code: Safety lock locking exception

Please refer to this guide for troubleshooting.

 

Error code: Safety lock unlocking exception

Please refer to this guide for troubleshooting.

 

Error code: Fan current too low

Please refer to this guide for troubleshooting.

 

Error code: Fan current too high

Please refer to this guide for troubleshooting.

 

Error code: X-Axis Homing Failure

Please refer to this guide for troubleshooting.

 

Error code: Y-Axis Homing Failure

Please refer to this guide for troubleshooting.

 

Error code: Z-Axis Homing Failure

Please refer to this guide for troubleshooting.

 

Error code: Water tank flow too low

Please refer to this guide for troubleshooting.

 

Error code: Water-cooled fan exception

Please refer to this guide for troubleshooting.

 

Error code: Air pump current exception

For P2, please refer to this guide for troubleshooting.

For P2S, please refer to this guide for troubleshooting.

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